Refund policy

Each piece is made to order with intention, care, and attention to detail. Please allow up to 14 business days for processing prior to shipment. Processing times do not include weekends or holidays. We truly appreciate your patience as we carefully prepare your order.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraudulent activity, unauthorized transactions, or pricing inaccuracies.

All sales are final. Due to the made-to-order nature of our pieces, we are unable to offer refunds or exchanges. We kindly ask that you review your order carefully before completing your purchase.

All prices are listed in USD and may be adjusted at any time without notice.

We accept secure payments through the approved providers displayed at checkout. By submitting your payment information, you confirm that you are authorized to use the selected payment method.

Thank you for shopping with BarbieFrmChi 🤍 Your support means everything to us.